Refund Policy

Effective Date: 10/02/2025

At Cloudiers, we strive to provide high-quality web development, SEO, and digital services tailored to meet the unique needs of our clients. However, if you are not entirely satisfied with our service, we are here to help.

1. Eligibility for Refund

Refunds are considered on a case-by-case basis and are subject to approval. To be eligible for a refund, you must:

Submit a refund request within 7 days of the service delivery or payment.

Provide a valid reason explaining the dissatisfaction or issue.

Ensure that the work provided has not been used or published in any way.

Please note that refunds may not be applicable for:

Completed projects where the final delivery has been approved.

Hourly work or custom solutions once started or delivered.

Third-party costs such as domains, hosting, or paid plugins/tools.

2. Approval & Processing

If your refund request is approved, we will process and credit the amount to your bank account within 3–5 working days. We may require your banking details to complete the transaction securely.

3. Partial Refunds

In some cases, a partial refund may be granted depending on the scope of the project and the amount of work already completed or delivered.

4. How to Request a Refund

To initiate a refund request, please contact us at info@cloudiers.com with the following details:

Your full name and company name (if applicable)

Date of payment and payment method

Reason for requesting a refund

Any relevant documentation or screenshots (if applicable)

5. Contact Us
If you have any questions about our refund policy, feel free to get in touch:

Cloudiers
444 Alaska Avenue, Suite #CAY678
Torrance, CA 90503
USA
Email: info@cloudiers.com
Phone: +1 539 999 1399