Effective Date: September 16, 2025
1. Introduction Welcome to Cloudiers LLC (“we,” “our,” or “us”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website, cloudiers.com (the “Site”), or use our services.
By using our Site and services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect We may collect several types of information from and about users of our Site and services:
- Personal Information You Provide to Us:
- Account and Contact Information: When you register for an account, purchase a service, or contact us, you may provide your name, email address, mailing address, and phone number.
- Payment Information: To process payments for our services (like domain registration, hosting, SSL certificates, or development work), we collect payment details, which are processed securely by our third-party payment processors. We do not store your full credit card information on our servers.
- Domain Registration Information (WHOIS): When you register a domain name, we are required by ICANN and other domain registrars to collect information for the public WHOIS database, including your name, address, email, and phone number.
- Information We Collect Automatically:
- Log Data and Usage Information: Like most websites, we automatically collect information that your browser sends whenever you visit our Site. This may include your IP address, browser type and version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our services.
- Process your transactions and set up your services (e.g., register domains, issue SSL certificates).
- Manage your account and provide customer support.
- Communicate with you, including sending transactional emails, service updates, security alerts, and marketing communications (from which you can opt out).
- Improve our Site, services, and marketing efforts.
- Monitor and analyze usage and trends to enhance your experience.
- Comply with legal obligations, such as ICANN regulations.
- Prevent fraud and protect the security of our Site and services.
4. How We Share Your Information We do not sell your personal information. We may share your information with third parties only in the following circumstances:
- Domain Registrars and Certificate Authorities: To fulfill your domain registration and SSL certificate orders, we must share your information with third-party registrars (like ICANN) and Certificate Authorities (CAs).
- Service Providers: We may share information with third-party vendors and service providers that perform services on our behalf, such as payment processing, email delivery, and website analytics.
- Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the Site or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred.
5. Data Security We use reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. We use SSL/TLS encryption to protect data in transit. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Your Data Rights and Choices Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you.
- The right to correct any inaccurate information.
- The right to delete your personal information.
- The right to object to or restrict the processing of your data.
You can typically review and update your account information by logging into your account dashboard. To exercise any other rights, please contact us at info@cloudiers.com.
7. Third-Party Websites Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children’s Privacy Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us If you have any questions about this Privacy Policy, please contact us:
Cloudiers LLC
444 Alaska Avenue
Suite #CAY678
Torrance, CA 90503 USA
Email: info@cloudiers.com